Cancellation Policy

Change your mind and want to cancel your order? We can help. Our goal is to ensure that the cancellation process is as simple as possible. If you wish to cancel your order, please contact us as soon as possible. We will make every effort to cancel your order prior to order processing.

Cancellations

• All cancelled orders are subject to a 5% cancellation fee.
• This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
• If your order has not been shipped yet, this is the only fee you will incur.
• If your order has been shipped, the standard return procedure applies and more fees will apply, like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees; we only pass them on from our supplier.

Some exclusions may apply.

Email: support@adoredcollection.com

Phone: +1 888 501 8537

You can also contact us via live chat at the bottom right corner.