Energize Every Moment That Needs Electricity
Power almost all your essential home appliances with the robust 4000W and dual 120V/240V capabilities of a single unit. Add extra batteries to extend the convenience even further.
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by EcoFlow
In stock
The EcoFlow Smart Home Panel 2 is the center of your whole-home backup solution,
working alongside EcoFlow DELTA Pro 3, generators, and solar panels to protect your
home. With a fast, automatic switchover, you'll have reliablebackup whenever needed. It allows you to customize your energy usage based on time-off-use rates and your home's solar energy production.
The smart extra batteries are easy to connect with the main unit of EcoFlow DELTA Pro 3. Enjoy a seamless, plug-and-play setup. The compact and portable design adds convenience to your power management.
Built with state-of-the-art automotive-grade LFP cells for safe and reliable service. Our strong 5-year warranty ensures peace of mind.
Power almost all your essential home appliances with the robust 4000W and dual 120V/240V capabilities of a single unit. Add extra batteries to extend the convenience even further.
Boosts portability with wider wheels, ergonomic handle, and a compact design. Perfect for dynamic lifestyles and maximizing family space.
Control and monitor your home's power remotely with ease using the EcoFlow app. Track every watt and customize your power usage for optimal efficiency.
Yes, EcoFlow DELTA Pro 3 can be connected to EcoFlow Smart Home Panel 2 through the power input/output port.
Please note that all devices need to be upgraded to the latest firmware version to ensure compatibility.
Please note that all devices need to be upgraded to the latest firmware version to ensure compatibility.
Yes, supported. Please note that all devices need to be upgraded to the latest firmware version to ensure compatibility.
We process orders in 1-2 days. Transit time for orders is 3-5 days, which makes the total delivery time 4–7 days. Kindly be informed that the deadline for placing orders is 5 pm EST. Orders received after this period will be processed the day after the business day in question.
The average delivery time for orders is four to seven days (free shipping on orders over $200). For shipments of less than $200, a $15 fixed fee is assessed.
Currently, we only provide domestic shipping within the United States.
One of our third-party freight carriers handles the majority of our shipments (18-wheelers). For items on your order that require freight carrier shipping, you will receive a call to arrange a convenient time for curbside delivery. At purchase, kindly ensure that an accurate phone number is entered.
An email confirming your order will be sent to you immediately following its placement. This message will confirm that our system has received your order and that your credit card has been authorized for payment. We will not charge your card until the item has been dispatched, with the exception of back-ordered items that require a hold.
We will process your order as soon as we receive it on our end.
Please don't hesitate to reach out to us if you have any questions.
Address: 1021 E Lincolnway, Unit #546, Cheyenne, WY 82001, United States
Email: support@adoredcollection.com
Click here to go to our Contact Us page
Phone: +1 888 501 8537
Business Hours: Monday to Friday between 5:00 am and 3:00 pm MST
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
Manufacturers, suppliers, or publishers, other than ecoflow.com, may provide their own policies to you. Please contact them for further information. Please note that return and refund policy may vary according to local laws and regulations.
Customers can request a full refund within 24 hours after placing an order on ecoflow.com.
Please note that we will charge a transaction fee if you apply for the refund 24 hours after the order is placed and before delivery has been made (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users, 3.3% for Klarna users).
Orders cannot be canceled more than 30 days after they are shipped.
The return service is currently available to US orders only.
If you are unsatisfied with your purchase, you may return the purchased items complete in their original packing within 30 days of receiving them for an exchange or refund.
If 30 days have passed since your purchase, we cannot offer a refund or exchange.
For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.
Please collect the package first if your order has been shipped and you want to return it. Then contact our EcoFlow Support via support@adoredcollection.com to obtain instructions to return.
Please note that a double shipping fee may be deducted from the original payment if you reject the shipments.
You’ll be charged for shipping and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) in the event of a return on US orders.
Contact EcoFlow Support at support@adoredcollection.com to start the return process. Please provide them with proof of purchase, such as an invoice.
You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package.
After you have returned the product to our warehouse, we will issue a refund within 14 business days. You will be notified by email when your order is refunded. If you have not received the refund after 14 business days, please contact us via support@adoredcollection.com
Product | Shipping Cost |
---|---|
DELTA | $46 |
DELTA 2 | $60 |
DELTA 2 Max | $78 |
DELTA 2 Max Smart Extra Battery | $38 |
DELTA 2 Smart Extra Battery | $60 |
DELTA Max | $83 |
DELTA Max Smart Extra Battery | $60 |
Delta MINI | $39 |
DELTA Pro | $105 |
DELTA Pro Smart Extra Battery | $100 |
DELTA Pro Ultra Inverter | $53 |
DELTA Pro Ultra Battery | $70 |
DELTA Pro 3 | $64 |
DELTA Pro 3 Extra Battery | $133 |
RIVER 2 | $33 |
RIVER 2 Max | $30 |
RIVER 2 Pro | $39 |
RIVER 370 | $40 |
RIVER Plus | $30 |
RIVER | $30 |
RIVER Max | $35 |
RIVER Max Plus | $35 |
RIVER Pro | $30 |
RIVER Pro Extra Battery | $43 |
RIVER Extra Battery | $15 |
Wave Add-On Battery | $34 |
Wave Portable Air Conditioner | $70 |
WAVE 2 | $52 |
WAVE 2 Extra Battery | $31 |
Smart Generator | $70 |
Smart Generator (Dual Fuel) | $54 |
Smart Home Panel | $25 |
Smart Home Panel 2 | $46 |
Alternator Charger | $23 |
Power Kits Console | $15 |
Power Hub | $30 |
400W Rigid Solar Panel | Based on actual shipping cost |
400W Portable Solar Panel | $74 |
5kwh LFP Battery | $50 |
100W Flexible Solar Panel | $55 |
100W Rigid Solar Panel | $40 |
110W/160W Portable Solar Panel | $40 |
220W Solar Panel | $41 |
Distribution Panel | $15 |
BLADE | $65 |
GLACIER | $57 |
GLACIER Extra Battery | $18 |
Other Products | $16 |
Smart Generator 4000 (Dual Fuel) | $150 |
20W Charger | $11 |
30W Charger | $11 |
65W Charger | $11 |
Smart Generator 4000 (Dual Fuel) | $150 |
45W Protable Solar Panel | $16 |
175W Rigid Solar Panel | $41 |
800W Charger | $13 |
60W Protable Solar Panel | $13 |
Power Hat | $11 |
DELTA 3 Plus | $16 |
RIVER 3 | $13 |
Delta 3 1500 | $20 |
Please note that return shipping costs include shipping costs and handling fees.
After-sale Service Contact
Email: support@adoredcollection.com
Phone: +1 (888)-501-8537 (English service only. International charges apply if calling from outside of the US)
Manufactures, suppliers, or publishers, may provide their own warranties to you. Please contact them for further information.
Please note that the warranty period may vary according to local laws and regulations. Some countries, states, and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state, province, or country.
DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.
All EcoFlow products purchased on Adored Collection come with a limited warranty, as shown below. BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.
We provide a limited warranty for purchases on Adored Collection. The warranty period started when the original purchaser received the products.
Item | Warranty Period (refer to months, unless specified) |
---|---|
DELTA Max (1600/2000) DELTA Max Smart Extra Battery |
24+12 (Registration for warranty extension) |
DELTA Pro DELTA Pro Smart Extra Battery |
24+36 (Registration for warranty extension) |
RIVER mini RIVER RIVER Max RIVER Max Plus RIVER Pro RIVER Extra Battery RIVER Pro Extra Battery DELTA mini DELTA Smart Generator (Dual Fuel) |
24 |
400W Portable Solar Panel 220W Portable Solar Panel 160W Portable Solar Panel 110W Portable Solar Panel 85W Portable Solar Panel 60W Portable Solar Panel 45W Portable Solar Panel(Discontinued) |
12 |
400W Rigid Solar Panel | 10 years |
100W Rigid Solar Panel | 60 |
100W Flexible Solar Panel | 36 |
Wave Portable Air Conditioner Wave Add-On Battery |
12 |
Accessories | 12 |
Smart Generator | 12 |
Power Hub Power Kits Console 2kWh/5kWh LFP Battery RIVER 2 RIVER 2 Max RIVER 2 Pro DELTA 2 DELTA 2 Max DELTA 2 Extra Battery |
5 years |
R600/R600 Max/R600 Pro/EF-1500* | 36 |
BLADE | 36+12 (Registration for warranty extension) |
GLACIER | 12+12 (Registration for warranty extension) |
WAVE 2 | 12+12 (Registration for warranty extension) |
WAVE 2 Add-on Battery | 24 |
DELTA Pro Ultra Battery | 5 Years |
DELTA Pro Ultra Inverter | 5 Years |
Smart Home Panel 2 | 10 Years |
800W Alternator Charger | 2 Years |
DELTA Pro 3 | 5 Years |
DELTA Pro 3 Extra Battery | 5 Years |
Smart Generator 4000 (Dual Fuel) | 3 Years |
Power Hat | 1 Year |
DELTA 3 Plus | 5 Years |
RIVER 3 | 2 Years |
D3 1500 | 5 Years |
For Kickstarter backers, please refer to the special warranty policy of the campaign or contact support@adoredcollection.com.
You can extend the warranty for products purchased between January 1, 2022, and August 31, 2022, by registering on the official website on or before October 15, 2022.
Warranty cannot be extended for products purchased before January 1, 2022.
Customers who have purchased products on or after September 1, 2022 will enjoy the warranty period (with warranty extension) listed in the table above. Customers are advised to complete registration as early as possible.
This warranty does not apply:
· Non-quality related issues;
· Items purchased from unauthorized resellers;
· Purchases without valid proof of purchase;
· Items that have been refunded;
· Items that have expired their warranty period;
· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;
· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;
· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
· Lost or stolen products;
· Free products.
Top Reasons to Buy From the Adored Collection
Why Choose Adored Collection
At Adored Collection, we are dedicated to the provision of high-quality, eco-friendly products and renewable energy that not only improve your quality of life but also contribute to the preservation of the environment. Our business has been established with a single objective in mind: to become the premier source for off-grid supplies, outdoor goods, and renewable energy solutions. You are not only purchasing innovative products when you purchase with us; you are also becoming a member of a community that is dedicated to sustainability.
We Prioritize Our Clients
We are a small, dedicated team that is genuinely concerned about your experience. Adored Collection distinguishes itself from large, anonymous online corporations by providing a personalized touch to all of our operations. We are committed to providing you with comprehensive support, whether you require product advice, assistance following a purchase, or simply have inquiries. Our customer service team is always available to help you in any way possible, whether it be by phone or email.
We are as enthusiastic about the environment as you are.
Our passion for sustainable living and the outdoors is profound. The majority of our team is from Wyoming, where the environment and renewable energy are integral components of daily life. Therefore, when you contact Adored Collection, you will communicate directly with a specialist who comprehends the technical aspects of renewable products and the lifestyle they facilitate. You can rely on us to provide you with the expert guidance and passion you deserve, whether you are in search of solar generators, EVs, or any of our eco-friendly offerings.
Reliable Industry Professionals
Our intimate relationships with the most reputable brands in outdoor goods and renewable energy provide us with exclusive insights that are unavailable elsewhere. We have taken the time to meticulously choose products that are distinguished by their reliability and quality. At Adored Collection, we are committed to a comprehensive understanding of our products in order to assist you in making a confident decision.
Our objective at Adored Collection is to ensure that your outdoor experience and renewable energy are as seamless and enjoyable as feasible. Our unparalleled commitment to quality, expertise, and customer service ensures that you can shop with assurance, knowing that you are supporting a company that is equally dedicated to the environment as you are.
When will the shipment of my order occur? When can I anticipate receiving it?
We process orders in 1-2 days, depending on the brand. In uncommon instances, unanticipated delays may cause an order shipment to be delayed. The product will be delivered within four to seven days, on average. When the time period exceeds that threshold, it is customary for the product page to indicate so.
What methods of payment are accepted?
Debit/Credit Cards (Apple Pay, Google Pay, Shop Pay, Visa, Mastercard, American Express, and Discover)
What is your policy on returns?
You can see our return policy by clicking here.
What is your policy on cancellations?
Read more about our cancellation policy from here. Cancellation Policy
What occurs if my item is damaged?
Upon receipt of your items, kindly examine the packaging. Should you observe any damage, including to the box, you are obligated to indicate such details when providing your signature for delivery. If you suspect harm to the package but are unable to open it during delivery, indicate "suspected damage" on the delivery receipt.
Please send photos to support@adoredcollection.com if your item or items arrive damaged; we will arrange for a replacement or compensation.
How should an order be placed?
Simply proceed to the purchase page after clicking "Add to Cart" on the desired item to place an order online. After providing your billing and shipping details, proceed to the checkout page.
For telephone order placement, please dial +1 (888) 501 8537. Immediately following the receipt of your order confirmation, we will initiate the processing of your purchase.
When can I expect my order to be shipped?
You will receive a confirmation email containing credit card authorization, shipping, and billing details once your order has been placed.
Your order will be processed without delay, and as soon as it departs the warehouse, you will be notified via email with a tracking number and confirmation that your order has been shipped.
Within one business day, you will be notified via phone or email if an item becomes unavailable. Although we make every effort to ensure that every product listed on our website is available, items can frequently sell out due to high demand.
Will a confirmation of the order be transmitted through email?
For each order you place, a confirmation email will be dispatched to the email address that you provide. It is advisable to print and retain the email confirmation for documentation purposes. It is imperative that you provide an accurate email address in order to guarantee receipt of the order confirmation.
What is your sales tax rate?
Unless the shipment is to Wyoming, we do not apply sales tax from our Wyoming location. By purchasing from this source exclusively, you can potentially save hundreds of dollars in comparison to ordering from another vendor.
May I modify my order?
You may modify your order without incurring any additional fees by sending an email to support@adoredcollection.com with your request. We will either credit the difference to your card or provide you with a custom invoice for the additional amount. Changing orders is only possible prior to shipment.
Support regarding the status of your order is available immediately via email at support@adoredcollection.com or by phone at +1 (888) 501 8537.
You can contact us in these ways:
Email: support@adoredcollection.com
Click here to go to our Contact Us page
Phone: +1 888 501 8537
You can also contact us via live chat at the bottom right corner.
If you have any questions, make sure to read our FAQ page by clicking here.
Need to get in touch with us? One of our experts will get back to you within 24 hours. Here's how you can contact us:
Address: 1021 E Lincolnway, Unit #546, Cheyenne, WY 82001, United States
Email: support@adoredcollection.com
Phone: +1 888 501 8537
You can also contact us via live chat at the bottom right corner.
Receive free shipping on orders over $200. No sales tax (excludes WY).
If your order arrives in less than perfect condition for any reason, you will receive a full refund or exchanged product.
Found a better price somewhere on one of our products? Contact us, and we'll beat the price!
Feel free to contact us through email, live chat, or phone; we are available 24/7 to provide answers to any inquiries you may have.
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